Frequently Asked Questions

Popular honeymoon destinations include the Maldives, Bali, Mauritius, and the French Riviera. These destinations offer stunning beaches, luxurious accommodations, and romantic activities.
The shoulder seasons (spring and autumn) are generally the best times to visit these destinations, as you can enjoy pleasant weather and avoid peak tourist crowds. For instance, Bali is best visited from Kuwait in October because of the lower density of crowds as well as lower prices.
Absolutely! We can create a personalized itinerary that includes romantic activities, luxurious accommodations, and unforgettable experiences. Just contact us to learn more.
Popular cultural and historical destinations include Egypt for ancient ruins, Italy for art and architecture, and Japan for traditional culture. TripJet can also help you select the ideal itinerary to fit your budget and personal preferences.
Absolutely! We can create a customized itinerary based on your interests, such as art, history, or architecture. Moreover, we offer flexibility for our clients with a busy schedule.
Making a flight booking through TripJet is simple! Just follow these steps:

    Select Your Destinations:

  • Choose your departure city.
  • Pick your destination.

    Choose Your Travel Dates:

  • Select your departure date.
  • If you're planning a return trip, pick your return date as well.

    Specify Your Passengers:

  • Indicate the number of passengers traveling. By default, it's set for 1 adult.
  • If you are traveling with children, please indicate that specific passenger.

    Choose Your Airline (Optional):

  • If you have a preference for a specific airline, you can select it here.

    Start Your Search:

  • Click the "Search" button to see all available flights.

    Review Flight Options:

  • A page of results will display the cheapest fares from various airlines that fly to your destination.
  • Select the flight (which includes the carrier and the schedule) that best suits your needs.

    Check Flight Details:

  • You'll be directed to a page showing your flight details.
  • When ready to proceed, click "Continue to traveler information."

    Enter Passenger Details:

  • Fill in the necessary details for all passengers.
  • Click "Continue to payment."

    Complete Your Booking:

  • You'll be taken to a booking page where you can review your selected choices and enter your credit card information.
  • Click "Pay Now" to finalize your booking.

While the process may seem lengthy, it's straightforward and can be completed quickly.

How to Confirm Your Booking through TripJet.

    Your booking is confirmed only after successful payment processing.

    Once your payment is complete, we'll send you a booking confirmation email. This email includes:

  • Booking reference number: Your unique identifier for the booking.
  • Flight details: A breakdown of your flight itinerary.
  • E-ticket: Your electronic ticket for the flight.
  • Invoice: A detailed breakdown of the costs associated with your booking.

    Please note:

  • We reserve the right to cancel your booking and refund the payment if necessary.
  • Prices and taxes may be adjusted before the ticket is issued if deemed necessary.
Once you cancel your TripJet reservation, you'll receive a confirmation email or SMS message on your registered number. Please check your inbox for this notification.
  • A special note: If you don’t see our email, please make sure to check your spam and junk folders.
  • If you haven't received a confirmation within a reasonable timeframe, please contact TripJet customer support. They can verify the cancellation status and provide further assistance.

TripJet ensures that the connection times offered on our website adhere to the Minimum Connecting Time (MCT) standards. The MCT is the minimum time required to make a connection at a specific airport, determined by air traffic controllers and varying based on airport and airline

If you miss your connecting flight due to an earlier flight delay, the airline is responsible for re-routing you to the next available flight. If there are no other flights that day, the airline should provide you with accommodations.

This policy applies only if your entire journey, including all connecting flights, was booked as a single ticket on TripJet.

TripJet prioritizes the security of your credit card information.
  • Secure Payment Processing: Your payment is processed directly through our trusted bank partner, utilizing advanced secure server technology.
  • No Credit Card Storage: We do not store your credit card details in our database.
  • No Phishing Attempts: We'll never ask for your credit card security information via phone or email.
  • Data Encryption: Your personal data is encrypted and protected.

Checking in for your flight online is a great way to save time at the airport. You can avoid long lines at the check-in counter by completing your check-in process directly from your computer or mobile device. Keep in mind that not all airlines offer online check-in, so be sure to check with us directly with Tripjet customer care at (whatsapp) +965 66134151 or phone +965 22066688.

If you've booked a flight and need to correct your name, contacting the airline as soon as possible is essential. While most airlines allow minor spelling corrections, they generally do not permit significant name changes after the booking is made.

To avoid any issues, double-check that the name on your flight reservation matches the name on your passport. If you discover a spelling error, contact us directly with Tripjet customer care at (whatsapp) +965 66134151 or phone +965 22066688.

If you're a female traveler who booked a flight under your maiden name but are now traveling with a passport or other travel document that reflects your married name, it's essential to provide the airline with a copy of your marriage certificate. This documentation will allow the airline to make a note of the name change and ensure a smooth travel experience. If you have more questions, contact us directly with Tripjet customer care at (whatsapp) +965 66134151 or phone +965 22066688.

If your flight is rescheduled, the airline will notify you by email. However, it's always a good idea to check your flight status 24 hours before departure, as there may be last-minute changes due to weather, mechanical issues, or other factors.

In the event of a change in your flight schedule, the airline will provide you with an alternative flight. The availability and options for alternative flights depend on the specific rules associated with your ticket fare. We'll do our best to find a replacement flight that closely matches your original travel plans. If you prefer, we can also assist you with obtaining a refund.

All refunds are credited to the same channel used during booking. For example, if you used a credit card, we will make an appropriate charge reversal on the same card.However, there will be cancellation charges, along with TripJet fees. Any cashback or discounts will be deducted from the refund amount. The refund process will take two working days, and the amount will be reflected in your account within 15-20 working days, depending on the issuing bank.

Yes, you can absolutely book multiple rooms for a specific group. We offer group booking options, allowing you to reserve up to five rooms under one master booking on our platform. This is especially convenient for larger groups, such as families, friends, or corporate teams.

Once your hotel reservation is confirmed, you will receive a confirmation email. This email will include your booking details, such as the check-in and check-out dates, room type, and any additional services you may have booked. If you haven't received a confirmation email within 24 hours of booking, don't hesitate to contact us directly to verify your reservation.

The room price typically includes the accommodation and any amenities listed explicitly for that type. This might include features like Wi-Fi, air conditioning, and in-room toiletries.

However, additional services like breakfast, taxes, and resort fees may or may not be included. Please check the specific room description or your booking confirmation email for precise details.

The inclusion of breakfast in the price depends on the hotel and room type you choose. To check if breakfast is included in your booking, you can:

  • Look for the "Breakfast Included" label: This is often displayed prominently on the room type page.
  • Check the room description: The description will detail the inclusions, such as breakfast, Wi-Fi, or other amenities.
  • Refer to your confirmation email: This will provide a detailed breakdown of your booking, including any additional charges or inclusions.

If you have any further questions, feel free to contact our customer support team.

To find the perfect family-friendly accommodation, enter your desired destination and the number of guests (adults and children) into our search engine. Our platform will then display various options catering to your family's specific needs to ensure you find accommodations with enough space, amenities, and a comfortable environment for everyone. Please note that everyone 12 years old or older is considered an adult.